Frequently Asked Questions
Everything you need to know about Kylie Cosmetics
Are Kylie Cosmetics products vegan and cruelty-free?
Yes, all Kylie Cosmetics products are 100% vegan and cruelty-free. We do not test our products or ingredients on animals, and we do not use any animal-derived ingredients in our formulas.
How long does shipping take for domestic and international orders?
Domestic orders typically process within 3-5 business days and ship via standard ground. International shipping times vary by destination but generally take 10-21 business days, depending on customs processing.
What is your return policy?
Due to the nature of our products, all sales are final. We do not offer returns or exchanges except in the case of damaged or defective items. Please contact our support team within 14 days of receipt if your order arrives damaged.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make changes to the items or cancel the order. Please double-check your cart and shipping address before checkout.
How can I find the best shade for my skin tone?
We offer a 'Shade Finder' tool on our website and detailed swatches across various skin tones on every product page to help you find your perfect match for foundations, concealers, and lip kits.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay for eligible orders.